Legal · Refunds

Refund and Rescheduling Policy

Last updated: July 28, 2026 · Honeycomb Web3 Solutions LLC

Paid working sessions

Rescheduling. A scheduled session may be rescheduled once at no cost with at least 24 hours' written notice before the scheduled start.

Cancellation with at least 24 hours' notice. Cancel in writing at least 24 hours before the scheduled start for a full refund through the original payment processor.

Late cancellation or no-show. With less than 24 hours' notice, 20% of the amount paid may be retained for the reserved time and completed preparation; the remainder is refunded.

After delivery. Once a session and its stated deliverables have been delivered, the payment is non-refundable except for a duplicate charge, incorrect amount or another clear billing error.

If Honeycomb must reschedule. You may accept a new time or request a full refund.

Advisory engagements

Advisory work follows the payment, cancellation and termination terms in the accepted written scope. For the 48-Hour Operational Control Reset, the approved structure is a $625 deposit before scheduling and a $625 balance before release of the final executive brief.

If Honeycomb declines the engagement after receiving a deposit, or cannot deliver an accepted scope, the applicable payment is refunded. Once scope is accepted and preparation or evidence review has begun, any refund is governed by the written scope and the work already performed.

Checkout and billing errors

For a duplicate charge, incorrect amount, unrecognized service or other billing problem, email [email protected] from the address used at checkout and include the Stripe receipt identifier. Do not send full card numbers.

What this policy does not cover

No voluntary donation, crypto-contribution or paid downloadable-product route is active on this site. If a new product type is introduced, its terms will be published before payment is accepted.